Our Reviews

Fine for the oil change however dissatisfied with the camera part that had been back ordered since dec12!! Unsafe to be driving with camera on the Fritz from time to time. Nate in parts comments I’m on the long list for the item. Truck is one year old🤦🏻‍♀️

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Friendly staff, truck is running nice. Addressed all my concerns. Too bad my life is so nomadic, I'd definitely come back

Had good experience overall

It took way too long!!!

Service advisor was great. Had a really good experience to get my car serviced. The only thing I would suggest is making it easier to do early morning drop off before hours.

Smooth

I brought my 2016 Chevy Silverado into the dealership for a diagnostic and unfortunately found out it needed about $6,000 worth of repairs. That’s never easy news to hear, but what made all the difference was working with Nate Volland. From the moment we spoke, Nate was professional, transparent, and genuinely helpful. He took the time to clearly explain what needed to be done and why, without ever making me feel pressured. It’s rare these days to come across someone in this industry who is both honest and customer focused, but Nate is exactly that. He turned a stressful situation into a manageable one, and it’s because of him that I felt confident moving forward with the repairs at this dealership. Whatever you’re paying him, it’s not enough. He’s truly an asset to your team. First-class service all the way.

Amazing, Gentil is an awesome dude and really was there for us. He alone would be the reason that we would recommend Seaside Chevrolet. The rest of the staff was polite and the site was clean and organized.

Nate is always very customer focused and professional. He takes the time to answer any questions or concerns I have. The quality of the service and the honesty is refreshing.

Well it was actually pretty bad. I had informed two different women in your service department that I would be dropping the car after closing time. Since I had not been there before, I asked exactly where I should leave the car, and where the lockbox was. They both said "just pull up next to the service entrance and leave your key in the box." When I arrived, all of the driveways into Chevy (and Cadillac next door) were PADLOCKED. After driving around and around, I finally left my car in the unlocked Toyota parking lot, walked back to Seaside Chevy, left a note where to find my car in the lockbox, along with my key. At 8:15 the next morning, I called to make sure you retrieved my car. I was told somebody in service would call me back. Nothing, so I called again at 11:30. Told again somebody would call me to let me know they had my car. Nothing, so I called AGAIN at 1:30. Nobody could tell me if my car was there, or if they were working on it. Finally I got Jose in the call center, who got on it, and confirmed they had my car. I was told the car would be finished by 3 p.m. I showed up aat 4:30 and there was nobody in the service department! Finally, after waiting 15 minutes, Nate came back and let me have my car. He's a nice guy and I think he is doing his best, considering the rest of the operation seems dysfunctional. It was not a good experience....

The sales agent was top notch!

The worst service department ever. Scheduled a simple oil change appointment 5 weeks in advance. I arrived on the appointment date and was told halfway through the appointment that they did not have an oil filter for my car. I was told that someone would car back with an update. No one did. I have tried calling 4 times to find out what is going on and each time I was told they would get back with me. Never did!!...Never would buy a vehicle from them if they can't handle a simple oil change

Everything went well and they washed my car too. Oh I don’t remember his name but the shuttle driver was very nice 👍

It was fine, but I wish you had loaner vehicles your waiting room isn’t that big

It was fine once I was able to speak to a live person. Your telephone automated answering system stinks and is insulting. It’s false economy and not customer friendly. I had to call back several times to talk to the service department. I made the appointment online, but can’t always communicate the services needed.

thank you very much!

Miguel was courteous and we eventually were able to arrive at a great deal

The purchase process, finance process was smooth. Demetrio was professional and attentive. He knew my expectations and what I needed in a vehicle for personal and leisure commute. He nailed it! I am so happy with my new 2025 Chevrolet Trax!

Very professional and courteous staff, maintenance was completed at the time i was told it would be, and the price was very fair.

everything worked out well. However, I was surprised that you did not have tire pressure monitors in stock.

Car was dead on arrival and no ETA on its repair due to supply shortages.

The work performed seems to have held up. It takes much to long to get parts.

Friendly and fast!

Hard to schedule. Personnel were not ready for prior appointment. Once I arrived, I was told they did not have the replacement parts in stock ( tire air monitors). So I wasted a trip to the dealership. When they finally were able to do the repair a week later, they did not call me when the job was finished - the representative said he texted me, but there was no text on my phone. Again, time wasted, I had to call to ascertain that the job was finished. I'm afraid I can't recommend your service department; much improvement is needed. By the way, the tire monitor sign is lit up again , one day after the repair. A recurring problem that needs to be solved.

I came in for an oil change and tire rotation. The customer service was excellent and it was completed in a timely manner. However, I drove straight home from the dealership and found a large nail in my front right tire when I got home. I realized then, they didn’t reset the sensors for the tire pressure as it was reading the right back tire was low when it was actually the front right with the nail. (I checked the pressure with a gauge to be sure). Upon calling the dealership to let them know, they said they couldn’t take the nail out and patch it free of charge, as I couldn’t prove it happened at the dealership. Therefore, I took my business elsewhere for the tire patch/nail removal and had to spend even more money for them to reset the sensors that were supposed to be reset when the tire rotation was done at the Chevy dealership.

Dealing with Nate at the service counter was a very comfortable process. He called me by my first name as I had asked to be called and make the experience very enjoyable. Great employee.

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I was confused where to go with all the construction. And it was confusing going to Dodge for Chevy, but I figured it out. But once I got to the office, everything went very smoothly. Nate was a calming figure, and was helpful and friendly.

Fast and wery friendly

Quick, easy, staff was polite and helpful.

Bolt in tire. In comfortable waiting room for about 30 minutes. Tire repaired.

You did an excellent job. And I was glad you did it.

All was good

I was without my car for somewhere around 1 month. Hard for me to think it takes that long to get parts and service.

Had a problem with the tire pressure monitor system on my 2025 equinox, was able to get a quick appointment, and car was fixed and ready for pick up before noon.

Advisor kept me updated

The salesman, Juan (Canelo!) was excellent. He was attentive and very helpful. I felt blindsided by the finance manger regarding the extended warranty, and was not happy with him. Especially since I was paying cash.

Great Friendly service. My first time buying a new vehicle for my self. Was quick and easy. Overall great experience.

The staff was friendly and professional. The work was done well and promptly, any reasonableI .

Horrible experience. The agent failed to call with updates and respond to my calls. It took more than a week for service of my information/main screen and it still wasn’t completely fixed as I still don’t have sound. Additionally my car was returned with a piece of the car left inside the car?? I’ll never return this dealership again. Worst service ever.

First time since the dealership moved and the environment is very nice and welcoming and the staff is always helpful! ( especially shout out the Nate Volland) thank you!

Appointment was easy to make and work done quickly and well

Nate in service is a very accommodating person .He's been great every time i need something done no problem.